Privacy Policy for M Cuvva
Last Updated: 06-Sep-2023
1. Introduction
Welcome to M Cuvva ("we," "our," or "us"). This Privacy Policy outlines how we collect, use, disclose, and protect personal information when you visit our website or use our insurance services. We are committed to safeguarding your privacy and ensuring the security of your personal data.
2. Information We Collect
We may collect the following types of personal information:
Contact Information: This includes your name, address, email address, and phone number.
Vehicle Information: We collect vehicle information necessary for insurance purposes, such as vechicle registration, manufacturer, model and value information.
Insurance Information: We may collect details about the insurance products you are interested in or have purchased, including policy numbers and coverage information.
Identification Information: To comply with legal and regulatory requirements, we may collect government-issued identification, such as ID cards or passports.
Communication Data: We may collect records of your correspondence and communications with us, including emails, chat logs, and phone call recordings.
Website Usage Information: We gather data on how you interact with our website, including IP addresses, browser type, device information, and page views, through cookies and similar tracking technologies. Please refer to our Cookie Policy for more details.
3. How We Use Your Information
We use your personal information for the following purposes:
Providing Services: To process insurance applications, administer policies, and fulfill insurance claims.
Communication: To communicate with you about your insurance policies, respond to inquiries, and provide updates on our services.
Marketing: With your consent, we may send you marketing communications related to our products and services. You can opt-out at any time.
Legal and Regulatory Compliance: To comply with legal obligations, such as Know Your Customer (KYC) and anti-money laundering (AML) requirements.
Improving Services: To analyze website usage data and enhance our website's functionality and user experience.
4. Disclosure of Your Information
We may share your personal information with third parties under the following circumstances:
Service Providers: We may disclose your data to trusted service providers who assist us in delivering our services, such as insurance underwriters, claims adjusters, and IT support providers.
Legal Compliance: We may share information when required by law or to respond to legal requests, protect our rights, or defend against legal claims.
5. Your Rights
You have certain rights concerning your personal data, including the right to access, rectify, or erase your information, restrict processing, and object to processing. Please contact us using the information provided below to exercise these rights.
6. Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is entirely secure; thus, we cannot guarantee absolute security.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us at:
info@cuvva.co.ke
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory compliance. Any updates will be posted on our website with the revised date.
By using our services and providing your personal information, you consent to the terms of this Privacy Policy.